Answers
Frequently asked questions.
Everything you need to know about our heating, cooling, maintenance, and billing. Still have a question? We’re just a phone call away.
Heating
Make sure the thermostat is set to heat and the temperature is above the current room temp, check that the furnace switch and breaker are on, and confirm the filter isn’t clogged. If it still won’t fire, call us — it may be a safety switch or ignition issue.
Every 60–90 days for a standard 1-inch filter, or monthly if you have pets or allergies. A clean filter protects your system and lowers your energy bills.
Most residential furnace replacements are completed in a single day. We’ll give you an exact timeline when we quote the job.
Cooling
Common causes include a dirty filter, low refrigerant, a frozen coil, or a failing compressor. Turn the system off to prevent damage and give us a call for a diagnosis.
Typically one day for a standard system swap. Multi-zone or ductless installs may take longer — we’ll confirm during your free estimate.
We perform a Manual J load calculation based on your home’s square footage, insulation, and windows — never a guess — so your system is properly sized for comfort and efficiency.
Maintenance
Yes. Annual tune-ups catch small issues early, keep your system efficient, and are often required to maintain manufacturer warranties. Our Comfort Club makes it easy.
A multi-point inspection, cleaning of key components, safety checks, refrigerant and airflow verification, and a full report on your system’s health.
Book heating tune-ups in early fall and cooling tune-ups in spring — before peak season demand.
Billing & Financing
Yes — qualified homeowners can finance new equipment with 0% APR for 18 months or low fixed monthly payments. Approval takes just minutes.
We quote a single, upfront price for the job before any work begins — so you’ll never be surprised by hourly charges or overtime fees.
We accept all major credit cards, checks, and financing. Payment is due upon completion unless other arrangements are made.
Still have questions?
Our friendly team is happy to help. Call us or book an appointment online.